How will my order be delivered?
Your order will be delivered via a registered courier service to the shipping address you provided at checkout. For cash-on-delivery (COD) orders, the courier will collect the payment in cash upon delivery.

How long will it take for my order to arrive?
Typically, your order will arrive within 2 to 3 business days from the date it was placed. However, during holiday seasons or large sales events, delivery may take up to 5 business days.

What are the shipping charges?

  • Free delivery for orders of Rs. 2,500 or more.
  • For orders below Rs. 3,000, a flat shipping fee of Rs. 250 will apply.
    The shipping cost will be calculated automatically at checkout.

How do I apply a Gift Card or Credit Voucher code?
During checkout, you will see a field labeled “Discount Code.” Simply enter your code there to receive your discount or credit.

Can I open a Cash-on-Delivery package before paying the courier?
No, you must first make the payment to the courier before opening the package. However, if you’re not satisfied with the product, you can request an exchange.

I bought an item during a promotion or used a discount code. What refund amount will I receive?
Items purchased during sales or promotions are not eligible for refunds or exchanges. Once a sale has started, the final price during the sale is fixed for any exchanges. If an item is out of stock and returned, we offer online store coupons instead of cash refunds.

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